Introduction

These Terms and Conditions (“Terms”) govern your use of the Float Forty One website (the “Website”) and all services provided by Float Forty One (collectively, the “Services”). By accessing our Website or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or Services.

Float Forty One reserves the right to modify these Terms at any time without prior notice. Your continued use of the Website or Services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

Disclaimer

The information provided on this Website is for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the Website for any purpose.

Float Forty One services are not intended to diagnose, treat, cure, or prevent any disease or health condition. The content on our Website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

This Website and its content are provided “as is” and Float Forty One makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Service Eligibility

By using our Services, you represent and warrant that:

• You are at least 18 years of age, or are using the Services under the supervision of a parent or legal guardian;
• You have the legal capacity to enter into a binding agreement with Float Forty One;
• You are not prohibited from using the Services under applicable laws;
• You do not have any medical conditions that would make using our Services unsafe (if you are unsure, please consult with your healthcare provider before using our Services);
• If you are pregnant, you will only use our Services during your second trimester and beyond, and only after consulting with your healthcare provider.

Float Forty One reserves the right to refuse service to anyone for any reason at any time.

Booking and Cancellation Policy

When you book an appointment at Float Forty One, the float suite is reserved specifically for you. Our booking and cancellation policies are as follows:

• Cancellations: We have a 24-hour cancellation policy. If you cancel your appointment less than 24 hours before your scheduled time, you will be charged the full amount of the service.
• No-Shows: If you fail to show up for your appointment, you will be charged the full amount of the service.
• Late Cancellations: If you cancel within the 24-hour window, you may be subject to a late cancellation fee of $35 per person or per service.
• Late Arrivals: If you arrive late for your appointment, your session may be shortened to accommodate other scheduled appointments. You will be charged the full price of the service regardless of the shortened duration.
• Gift Certificates and Package Sales: All service sales and gift certificate sales are final and non-refundable.

By booking an appointment with Float Forty One, you acknowledge and agree to these cancellation policies.

Payment and Refund Policy

By purchasing services or products from Float Forty One, you agree to the following payment and refund terms:

• All payments are processed securely through our payment processors.
• Prices for services and products are subject to change without notice.
• All service sales and gift certificate sales are final and non-refundable.
• Membership fees are non-refundable once the billing cycle has begun.
• Float Forty One reserves the right to refuse or cancel any order at our sole discretion.

Health and Safety

Your safety is our priority. By using our Services, you acknowledge and agree to the following:

• You will disclose any relevant medical conditions or concerns before using our Services.
• You will not use our Services if you have any open wounds, skin infections, contagious conditions, or if you are under the influence of alcohol or drugs.
• If you are pregnant, you will only use our Services during your second trimester and beyond, and only after consulting with your healthcare provider.
• You will follow all instructions provided by Float Forty One staff regarding the safe use of our facilities and equipment.
• You understand that using float therapy, contrast therapy, infrared sauna, salt cave, or massage therapy services involves inherent risks, and you assume full responsibility for these risks.

Float Forty One reserves the right to refuse service to anyone who appears to be in a condition that may make using our Services unsafe.

Limitation of Liability

In no event shall Float Forty One, its owners, directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Services;
• Any conduct or content of any third party on the Services;
• Any content obtained from the Services; and
• Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not allowed, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless Float Forty One, its owners, directors, employees, partners, agents, suppliers, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from:

• Your use of and access to the Services;
• Your violation of any term of these Terms;
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right; or
• Any claim that your actions caused damage to a third party.

This defense and indemnification obligation will survive these Terms and your use of the Services.

Intellectual Property

The Website and its original content, features, and functionality are owned by Float Forty One and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by Float Forty One. Float Forty One has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Float Forty One shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Services.

Marketing and Website Disclaimer

The Float Forty One website and marketing materials are designed and maintained by third-party service providers. These third-party service providers, including but not limited to Momentum Marketing, are independent contractors and not employees or agents of Float Forty One.

These third-party service providers are not responsible for the operation, management, or provision of Float Forty One services. They do not make any representations or warranties regarding Float Forty One’s services, and they shall not be liable for any claims, damages, or losses arising from the use of Float Forty One’s services.

Any questions, concerns, or claims regarding Float Forty One’s services should be directed to Float Forty One management, not to the third-party service providers who assist with marketing and website maintenance.

Contact Information

If you have any questions about these Terms, please contact us at:

Float Forty One
345 N. Main Street
West Hartford, CT 06117
Phone: (860) 819-2949
Email: [email protected]