Introduction

Float Forty One (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website at www.float41.com (the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect on this Website, in email, text, and other electronic messages between you and this Website, and when you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this policy.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our Website, including:

• Personal Information: This includes information that identifies you personally, such as your name, email address, telephone number, postal address, payment information, and any other identifier by which you may be contacted online or offline.
• Non-Personal Information: This includes information about your internet connection, the equipment you use to access our Website, usage details, and information collected through cookies and other tracking technologies.
• Health Information: When you book services or fill out intake forms, we may collect information about your health conditions, medications, and other health-related information to ensure your safety during our services.

We collect this information directly from you when you provide it to us, automatically as you navigate through the Website, and from third parties, for example, our business partners.

How We Collect Information

We collect information in the following ways:

• Information You Provide: We collect information that you provide directly to us when you create an account, make a booking, purchase a product or service, sign up for our newsletter, fill out a form, or communicate with us.
• Automated Technologies: As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Website and information about your computer and internet connection.
• Third-Party Sources: We may receive information about you from third parties, including business partners, booking platforms, and payment processors.

Use of Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. We use cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website.
• Functional Cookies: These cookies enable the Website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our Website by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

How We Use Your Information

We use the information we collect about you or that you provide to us, including any personal information:

• To provide, maintain, and improve our services;
• To process and manage bookings, purchases, payments, refunds, and cancellations;
• To send appointment confirmations and reminders;
• To communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you;
• To personalize your experience and deliver content and product and service offerings relevant to your interests;
• To respond to your inquiries and provide customer service;
• To monitor and analyze trends, usage, and activities in connection with our services;
• To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect our rights and property;
• To comply with legal obligations and regulatory requirements;
• For any other purpose with your consent.

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

• Service Providers: To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• Protection of Rights: To enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes, or to protect the rights, property, or safety of Float Forty One, our customers, or others.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Your Rights and Choices

You have certain rights and choices regarding your personal information:

• Access and Update: You can review and change your personal information by logging into the Website and visiting your account profile page or by contacting us directly.
• Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe link or instructions provided in each email. Please note that even if you opt out of marketing communications, we may still send you service-related communications.
• Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Website.
• Do Not Track: Some browsers have a “Do Not Track” feature that signals to websites that you visit that you do not want to have your online activity tracked. Our Website does not currently respond to “Do Not Track” signals.

Depending on your location, you may have additional rights under applicable law, such as the right to request deletion of your personal information, object to processing, or request data portability.

Children’s Privacy

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.

Third-Party Websites

Our Website may contain links to third-party websites and services. We are not responsible for the content or privacy practices of those websites or services. We encourage you to read the privacy policies of those websites when you visit them.

When you use third-party payment processors to make purchases through our Website, your payment information is collected and processed directly by those processors. We recommend reviewing their privacy policies to understand how they use your information.

Payment Processing

All payment data is encrypted during transmission using secure protocols. We do not store your full credit card information on our servers. Payment transactions are processed through our payment service providers who maintain PCI DSS compliance. These service providers may use your payment information in accordance with their own privacy policies.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new Privacy Policy on this page and notify you through a notice on the Website home page or via email.

The date the Privacy Policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

Marketing and Website Disclaimer

The Float Forty One website and marketing materials are designed and maintained by third-party service providers. These third-party service providers, including but not limited to Momentum Marketing, are independent contractors and not employees or agents of Float Forty One.

These third-party service providers do not collect, use, maintain, disclose, or transmit personal information through this Website. They do not have access to personal information collected by Float Forty One except as needed to perform their services. They are not responsible for the privacy practices or content of this Website and shall not be liable for any privacy-related claims or issues arising from the use of this Website.

Any questions or concerns regarding this Privacy Policy or the handling of your personal information should be directed to Float Forty One management, not to the third-party service providers who assist with marketing and website maintenance.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Float Forty One
345 N. Main Street
West Hartford, CT 06117
Phone: (860) 819-2949
Email: [email protected]